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Cookie Policy

Last Updated: October 22, 2025

Overview

This Cookie Policy explains how Game & Give, LLC d/b/a RFFL (“RFFL,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit our website at rffl.co, use the RFFL platform at app.rffl.co, or interact with our Reggie assistant at chat.rffl.co. It explains what these technologies are, why we use them, and your rights to control their use.

For more information about how we handle your personal data more broadly, see our Privacy Policy.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Cookies set by the website you’re visiting are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies” and may be used for advertising, analytics, and other purposes.

We may also use similar technologies such as web beacons (also called tracking pixels or clear gifs), which are small transparent images embedded in web pages or emails that allow us to track activity such as page visits and email opens.

Why We Use Cookies

We use first-party and third-party cookies for the following purposes:

  • Essential operation: To enable core functions like user authentication, secure sessions, and payment processing. These cannot be disabled without breaking the Services.
  • Performance and functionality: To remember your preferences and improve your experience across sessions.
  • Analytics: To understand how visitors use our site so we can improve it.
  • Security: To detect and prevent fraud, particularly during payment processing.

Cookies We Use

The tables below describe the specific cookies set across our properties. Cookie names on the RFFL platform and Reggie may vary slightly based on your device and browser — contact us if you have questions about a specific cookie you’ve observed.

Essential — RFFL Platform (app.rffl.co)

These cookies are set on the RFFL platform domain and are required for secure payment processing. They cannot be disabled.

Cookie Name Provider Purpose Duration
__stripe_mid Stripe Used by Stripe, our payment processor, for fraud detection and prevention during payment transactions. 1 year
__stripe_sid Stripe Used by Stripe for fraud detection during the current payment session. 30 minutes

Essential — Reggie (chat.rffl.co)

These cookies support the Reggie AI assistant, both as a standalone chat interface and as the embedded widget on rffl.co.

Cookie Name Provider Purpose Duration
admin_session RFFL Maintains the authenticated session for Authorized Organization administrators using Reggie. Session
anon_token RFFL Identifies anonymous visitors interacting with Reggie before signing in, allowing conversation context to persist within a visit without an account. Session
anon_count RFFL Tracks the number of questions submitted by anonymous visitors during a session. Session

Other Tracking Technologies

In addition to cookies, we may use web beacons (tracking pixels) to monitor traffic patterns on our website and measure the effectiveness of email communications. These technologies collect aggregate data and do not personally identify you unless you voluntarily provide personal information.

Third parties, including advertising networks, may serve their own cookies through our Services to display relevant advertisements based on your visit history across multiple sites. This process does not typically identify you personally.

Managing Cookies

You can control and manage cookies through your browser settings. Instructions for the most common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Opera: Settings → Advanced → Privacy & security → Cookies

Please note that disabling cookies may affect your ability to use certain features of our Services. In particular, disabling essential cookies will prevent you from logging in or completing purchases on the RFFL platform.

To opt out of targeted advertising from participating companies, visit the Digital Advertising Alliance opt-out page.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for regulatory reasons. We will notify you of material changes through our website or by email. Your continued use of our Services after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Cookie Policy or the cookies we use, contact us at support@rffl.co.

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The licensed platform for NY nonprofits to run online raffles — legally, affordably, and with far less complexity.

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